99ili Privacy Policy

1. Overview

This Privacy Policy describes how 99ili ("we", "our", or "the platform") collects, uses, stores, and protects personal information provided by players who register and use our online gaming services. It applies to all users of the 99ili platform, whether accessing via desktop browser or mobile device.

By creating an account on 99ili, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal data as described here. This policy forms part of our Terms & Conditions.

We are committed to handling your data responsibly and in line with the obligations applicable to online service providers in the Philippines, including those arising under the Data Privacy Act of 2012 (Republic Act No. 10173).

2. What We Collect

99ili collects personal information in several ways — directly from you during registration and KYC, automatically through your use of the platform, and from third parties involved in identity verification or payment processing.

Information you provide directly:

• Full name, date of birth, and nationality
• Email address and mobile number
• Residential address in the Philippines
• Philippine government-issued ID details (for KYC)
• Bank account or e-wallet details for withdrawals
• Account credentials (username and password, stored in encrypted form)

Information collected automatically:

• Device type, operating system, and browser version
• IP address and approximate location
• Session data including login times, pages visited, and games played
• Transaction history — deposits, bets, wins, and withdrawals, all in PHP
• Cookies and similar tracking technologies (see Section 7)

We do not collect or store payment card numbers. Deposits are processed through Philippine banking channels and e-wallet services; payment credential handling is managed by the respective financial service providers.

3. How We Use Your Data

Personal data collected by 99ili is used strictly for legitimate operational purposes. We do not use your data for purposes beyond those listed below without your explicit consent.

• Account management: Creating and maintaining your 99ili account, authenticating your identity at login, and processing OTP verification.
• KYC and age verification: Confirming that you are at least 21 years of age and legally permitted to use the platform in the Philippines.
• Payment processing: Facilitating deposits and withdrawals in PHP to and from your registered Philippine bank account or e-wallet.
• Platform security: Detecting and preventing fraud, account takeover, and other suspicious activity.
• Platform improvement: Analysing aggregated usage data to understand how the platform is used and improve the player experience.
• Legal compliance: Meeting our obligations under applicable Philippine law, including anti-money laundering requirements where relevant.
• Customer support: Responding to your enquiries, disputes, and responsible gaming requests.
• Communications: Sending account-related notifications such as transaction confirmations, security alerts, and updates to these policies.

If we wish to use your data for promotional communications beyond essential account notices, we will seek your separate consent and provide a clear way to opt out.

4. Sharing Your Data

99ili does not sell personal data to third parties. We share your information only where it is necessary and proportionate, and only with parties who are bound by appropriate confidentiality and data protection obligations.

Categories of third parties we may share data with:

• Identity verification providers: Services that assist in verifying Philippine government-issued IDs during KYC.
• Payment processors: Philippine banking and e-wallet infrastructure partners that facilitate deposits and withdrawals.
• Platform technology providers: Game software providers and platform infrastructure services that operate under contractual data protection agreements.
• Legal and regulatory authorities: Where required by applicable Philippine law, valid legal process, or to prevent serious harm.

In all cases, data shared with third parties is limited to what is necessary for the specific purpose. We do not transfer personal data to parties outside of this scope without your consent.

5. Data Retention

99ili retains personal data for as long as your account is active and for a reasonable period afterward, as required to meet legal and regulatory obligations applicable to online gaming platforms in the Philippines.

Transaction records, KYC documentation, and account activity logs are retained for the periods prescribed by applicable law. Once the retention period has passed, data is securely deleted or anonymised.

If you request account closure, we will process the closure and begin the data deletion process in line with our retention obligations. Some data may be retained beyond the closure date solely to fulfil legal requirements.

6. Security Measures

Protecting your personal data is a core part of how 99ili is built and operated. We apply technical and organisational security measures appropriate to the sensitivity of the data we hold.

• All connections between your device and 99ili are protected by SSL/TLS encryption.
• Passwords are stored in hashed form and never in plain text.
• OTP verification is used for logins and sensitive account actions.
• Access to personal data within our systems is restricted on a need-to-know basis.
• Security monitoring is in place to detect and respond to suspicious activity.

Despite these measures, no system is entirely immune to risk. If you become aware of any unauthorised access to your account, please contact support immediately using the details in Section 11.

7. Cookies

99ili uses cookies and similar browser-based technologies to enable core platform functions and improve your experience. Cookies are small data files stored on your device when you visit the site.

Types of cookies we use:

• Essential cookies: Required to keep you logged in, maintain your session, and enable basic platform functions. These cannot be disabled without affecting platform usability.
• Functional cookies: Remember your preferences such as language and display settings.
• Analytics cookies: Collect anonymised data about how pages are used to help us improve the platform. These do not identify individual players.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling essential cookies may prevent parts of the platform from functioning correctly.

8. Your Rights

As a registered player and data subject, you have the following rights in relation to the personal data we hold on your account:

• Right to access: You may request a summary of the personal data we hold about you.
• Right to correction: You may request that inaccurate or outdated personal data be corrected.
• Right to be informed: You have the right to know how your data is being collected and used.
• Right to object: You may object to certain uses of your personal data, such as direct marketing communications.
• Right to erasure: Subject to legal retention requirements, you may request deletion of your personal data upon account closure.

To exercise any of these rights, contact our support team using the details in Section 11. We will respond to all data rights requests within a reasonable timeframe and in accordance with applicable law.

9. Minors

99ili is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under 21 years of age. Age is verified during the KYC process using a valid Philippine government-issued ID.

If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to close the account and delete the associated data. If you believe a minor has registered on 99ili, please contact us immediately.

10. Changes to This Policy

99ili may update this Privacy Policy from time to time to reflect changes in how we operate, legal requirements, or the way we handle data. The date of the most recent revision is shown at the top of this page.

Continued use of the platform after any update constitutes your acknowledgement of the revised policy. For significant changes that affect how your data is used, we will make reasonable efforts to notify you through your registered contact details.

11. Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or wish to raise a privacy-related concern, please contact the 99ili support team:

We treat all privacy enquiries seriously and will respond promptly. For account-specific data requests, please include your registered email address so we can locate your account securely.